Forum Discussion
2025 Blazer EV: Telematics Failure, No ETA, and No OTA Updates — What’s Going On at GM?
We understand that this long part delay must be. Our team appreciates you sharing your experience here. Your feedback here will be documented internally. For the best assistance, we recommend continuing to work with you case advisor and dealership.
Perhaps the truth and transparency would go a long way in this matter. GM should provide a public-facing parts status portal for key backordered components. It would probably quell some of the frustration its customers are experiencing. No ETA statements and no explanation about the cause of the problem leave some customers with little hope.
I agree with Dangerous33. I am in the same boat. Mine just went out and now they are telling me there is not ETA on the part. With no Android auto the gps and other items don't work. If it is longer than a month I am going to cancel my service since it would be a waste of money keeping it. OnStar does not even work. So, what's the point in paying monthly if I am not using the service.
We do understand the ongoing frustrations this situation has caused you, and we would like to assist further in any way that we can. If you are currently working alongside your certified GM dealership, we can provide you with available updates on parts as they are available. With this, we do depend on our dealerships for all technical and diagnostic support regarding parts and orders. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.
Have you gotten your car repaired yet?