Forum Discussion
2025 Blazer EV: Telematics Failure, No ETA, and No OTA Updates — What’s Going On at GM?
I have the same issue now and dealership is saying no ETA and it is back ordered, it is so frustrating that the entire infotainment system is a crap now.
I just picked mine back up after having been in the dealer for 4 out of the last 6 days. Also have been told it's the Onstar Module and there is no ETA.
Has anyone reading this or the author got any idea how long we will be waiting?
I was trying to adapt to no CarPlay or screen mirror tech on this car, but with this being out the radio is basically just a radio now. It is not good.
I have the same response from them and the service advisor kept arguing that this car has carplay and i told him it is not and finally i had to Prove him that there is no car play and he got shocked as if he doesnt know, i told him that chevy removed it in EV cars, iam super pissed bcos GM says u need to talk to dealer ship and dealer ship says it is GM who has to send the part, iam like r u kidding me they both keep pointing fingers and we r stuck in the middle
Our team can understand how impactful these concerns have been while attempting to utilize the features of your OnStar and can certainly serve as a layer of support to maintain updates while awaiting the next steps alongside your involved dealership. Their team will be in the best position to provide insight on parts as they become available. If you would like us to connect to your involved dealership, simply send us a message within the inbox including your email, phone number, VIN, mileage, and involved dealership name. Our team will look out for your reply.
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Hello Troy,
all the above things are already done and iam sitting patiently, to answer to ur above question, the dealership doesnt even have a ETA on the part, so what am i doing here, just think for a second if u were in our shoes what would you do, if some body is saying they dont have a ETA then it is like shooting a arrow in the dark, all i see is a standard answer that you will connect with the dealer ship and i dont see a response about what is the outcome of it
The discouragement you're feeling has not gone unnoticed, Srinivas. Please continue to work with your current case advisor for the most efficient assistance and to avoid any miscommunication. Moving forward, they will be your best point of contact. In the future, if you have any new questions or concerns please do not hesitate to connect with our team directly in a private message.