Forum Discussion
Vehicle Status
My app won't update my vehicle status, says that it was last connected a week ago. I have signed out of the app and back in and that didn't work.
Our team regrets to hear that you've been having these difficulties getting your vehicle's updated status information. This is not the experience we hope to provide for our members. We would like to look into this further and assist with getting your app up and running again. Thank you for sharing the steps you've taken so far to address this trouble. As an additional troubleshooting step, please attempt to uninstall/reinstall the app. This ensures that the most updated software is running on your device. If these troubles persist after completing this step, please respond to us here for additional support. We'll keep an eye out for your message.