Forum Discussion
Vehicle status not updating
I have a 2023 Equinox, and my vehicle status won't update in the app. It said it hasn't connected to my vehicle in 2 weeks, which is crazy, because I've driven it practically every day. I have tried ...
Thank you kindly for sharing this experience with your Equinox. We regret to hear of any ongoing troubles with your Vehicle Status. Our team does appreciate you sharing the troubleshooting steps you have already attempted. Moving forward, we would like to take a further look into your account details on our end. So we may, please email socialmedia@gm.com with ATTN: OnStar Community/meh340 in the subject headline. We hope to hear from you.