Forum Discussion
My Chevy App won't update charge history
I can't get the Chevy app to update charge history. It shows me a log entry from last Friday and won't show me any of my weekend charging. Is there a third party app we can use that actually works and tracks charging? My car is brand new and only a week old but I can't track my charge history.
1 Reply
Thank you for bringing your charge history concerns to light, @Macra. As an initial troubleshooting step, we recommend uninstalling and reinstalling your app entirely. This helps to ensure you have the most updated version for top performance. From there, we recommend clearing the cache on your mobile device to see if this helps. If this doesn’t help to remedy things, please send us a private message to OnStar_Support so we can look into this further with you. Be sure to include any other details you can share, along with your full name, email, mileage and your VIN or OnStar account number. Just select the envelope at the top right of your screen to start. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.