Forum Discussion
Unable to retrieve account details
I've recently purchased a 2023 Tahoe and I cannot open mychevrolet app on my phone. I've linked it with onstar and have Uninstalled it and reinstalled it 3 times. What else can I do?
We appreciate you bringing this to our attention. If you have already linked your Chevrolet and OnStar Accounts, please email socialmedia@gm.com with ATTN: OnStar Community/lashanahp in the subject headline. We'd like to take a further look into your account details on our end and assist to the best of our abilities.