Forum Discussion
Remote start on the app
Every time I try to start my vehicle from my app it tell me "failed to connect to server". I have unistalled and reinstalled app multiple times and still nothing.
Our team regrets to hear that you're continuing to encounter troubles when attempting to perform remote commands from your app. At this time, we would like to conduct further troubleshooting with one of our internal technical teams in order to best address and resolve these concerns for you. As a next best step, please send us an email with these details to socialmedia@gm.com, with, "ATTN:OS Community/Kenzie_jo16," in the subject line. This ensures that the appropriate team is able to continue providing support throughout this process. We'll keep an eye on our inbox for your message.