Forum Discussion
OnStar app not updating vehicle status 2016 Enclave ie Fuel level. other vehicle does update
My 2016 Traverse is the same, all about a week or 2 ago
If you have completed the troubleshooting steps provided above, we also recommend completing a Power Cycle to assist with updating your Vehicle Status insight. Please see the steps below for further detail:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myChevrolet app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app
If you continue to have trouble, let us know.