Forum Discussion
MyGMC Trailer Light Test
We hear you, Mike. Our team recognizes the frustration and disappointment that can arise with the arrival of new updates and depreciation of certain features that were previously available. Please know that your satisfaction is incredibly important to us as a loyal Member of the GMC and OnStar families. We're always looking for wats to improve the app experience for our users. With this in mind, our team has taken care to document these sentiments for further review with our app team. While we're not able to comment on this specific feature, we would encourage you to stay tuned for further updates to come. If there's ever anything that we can assist you with moving forward, please don't hesitate to reach us here or in a private message for further support. All that you need to do to begin is select the envelope icon at the top right of your screen. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. Our team will keep an eye out for any messages from you. We hope that you have a lovely day.
Hey Advisor_Jack,
I would be very interested in knowing the results of your discussion with your team of developers. Why did you remove the the feature? Was there a technical reason, was it difficult, did you think the usage was low? Why was this an "improvement?" Why remove a feature already there?
It just makes no sense to me or anyone who is a customer. Do you realize that this feature was actually used in marketing material for the 2021 and 2022 SUV's? It was used to demonstrate how technically advanced they were. Just crazy to me that OnStar and GM would make this decision.
I also am quite curious as to why this feature was removed.