Forum Discussion
MyChevy / MyGMC does not update Fuel, Trip, or Diagnostics
Our team regrets to hear of any ongoing concerns, Gavin. Thank you for clarifying the troubleshooting steps you have already taken. To clarify, the LED light near your OnStar hardware is also green? Our team would like to learn more. So we may, you can send us an email, or you can send us a direct message with more information. Feel free to select the envelope icon at the top right of your screen at your earliest convenience. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.
Yes the green light is still on
We appreciate you following up with us here, @GavinS. Our team would like to connect you with our internal technical team to further address this concern. We're confident that they're in the best position to identify the cause and provide the best resolution possible. OnStar wants to ensure that this is resolved for you in as timely a manner as possible. When you have a moment, please send us a private message to continue with our best assistance. Our team will be on the lookout for your response.
Thanks Jack. I'm searching how to respond via private message but haven't found the link just yet. I'll get there though. Thanks again and any tips would be greatly appreciated.
Not a problem, Gavin. To send our team a private message, feel free to select the envelope icon at the top right of your screen at your earliest convenience.