Forum Discussion
MyChevrolet Status not Updating
I had to call and get a signal sent to my vehicle and then it was fixed
My 2023 Tahoe is doing the same thing. I have done everything they told me to do and they even did power cycles on my Tahoe twice and it still isn’t working.
I had to call and get a signal sent to my vehicle and then it was fixed
Our team appreciates you bringing this concern with the Vehicle Status features in your My Chevrolet app to our attention, Gretchen. OnStar and Chevrolet understand how frustrating it can be when the app isn't operating as its expected to. After taking a look into your account, we see that our internal technical team was able to assist you with resolving these difficulties yesterday. Can you confirm this? We're more than happy to continue assisting if these troubles have yet to be fully resolved for you. Our team kindly asks that you respond to us here or in a private message to let us know if there is anything further that we may assist you with. We hope to hear from you again soon.