Forum Discussion

gismust's avatar
gismust
New Contributor
6 months ago
Solved

MyChevrolet App not updating

Hello, I have a 2019 Trax and after my last oil change etc the mobile app is not working. I have tried uninstalling the app and re installing and does not change. What else can I do
  • Advisor_Jack's avatar
    Advisor_Jack
    5 months ago

    We are saddened to learn that these steps have not restored your apps' functionality. In order to best troubleshoot these difficulties further, please send us an email at socialmedia@gm.com and be sure to put "ATTN: OS Community/gismust" in the subject line. Our team looks forward to getting your app up and running again together. 

  • Advisor_Erin_2's avatar
    Advisor_Erin_2
    5 months ago

    We appreciate this follow up and are happy to know your MyChevrolet App is working properly once again. Should you ever need assistance in the future, please do not hesitate to let us know. 

gismust's avatar
gismust
New Contributor
5 months ago

Just checked the app today and seems to be working now. Thank you 

Advisor_Erin_2's avatar
Advisor_Erin_2
Moderator
5 months ago

We appreciate this follow up and are happy to know your MyChevrolet App is working properly once again. Should you ever need assistance in the future, please do not hesitate to let us know.