Forum Discussion
MyChevrolet app not refreshing
Hello, Just purchased an equinox ev 2025 and the mychevy app doesn't refresh the SOC. Running an iPhone on iOS 18.1. Tried uninstalling and reinstalling the app. Tried rebooting my phone. The on...
We do appreciate your feedback and have documented your request for further internal review. With this, thank you for providing us with the troubleshooting steps you have already taken. Our team does regret to hear of any concerns with refreshing the app. Moving forward, can you please send us an email with additional details of what is not loading for you within the myChevrolet mobile app, along with any available screenshots. You can connect with us at socialmedia@gm.com with ATTN: OnStar Community/Ironikx in the subject headline. We hope to hear from you.