Forum Discussion
My Chevy app won’t update my gas levels
5 Replies
We regret to hear of any concerns with your Vehicle Status updates. To clarify, do you currently have the most recent version of the mobile app installed on your device? If you are unsure, we recommend uninstalling and reinstalling the myChevrolet app moving forward. If you continue to have concerns after this troubleshooting step, kindly let us know.
Mine is doing the same thing. Stuck on 25%.
I have all latest updates on my phone and in my truck. Even re-downloaded the app.We understand how upsetting it can be when important app features are not working like they should, Brad. Thank you for attempting to uninstall and reinstall the app. Our team would be glad to connect and attempt further troubleshooting steps. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.
does the app update itself? or do we have to update it?
That's a good question to bring up. Generally, this would depend on the settings that the individual user has on the device that they're running the app on. Setting apps to auto-update is certainly possible, and we would recommend checking the settings on your phone to determine whether it is updating for your or not at this time. If there is anything else that we can do to assist, kindly let us know.