Forum Discussion
My Buick App Location Not Working
My Buick app is not working for location services. I’ve followed all the directions, including ensuring that the locations in the car and phone are turned on. I’ve also removed the app, reinstalled i...
Selecting the envelope does not provide any information or opportunity to discuss with an advisor. MyBuick location alerts have not worked for over 2 months now and I believe I am due a refund for services not provided. I have tried "ALL recommend actions several times with no avail. I have had this service for about 9 years without any problem, so the problem is in your lap. If you can't fix it then stop charging me for it.
We know how upsetting this concern with your myBuick app must be, Dennis. For further assistance, we do need you to click the envelope at the top right and then send a message to OnStar_Support. Once you've sent us a message, an advisor will be able to assist you further. Please let us know if you had any questions.