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Barbarrino's avatar
Barbarrino
New Contributor
3 years ago

Can't Login, even after password reset

I can't login to the my gmc app even after resetting my password multiple times.  
  • Advisor_Makayla's avatar
    Advisor_Makayla
    Community Manager
    3 years ago
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    If you're having difficulties logging into the mobile app, we recommend that you uninstall then reinstall your app. This will ensure that you're using the latest most up to date version. If you continue to have difficulties, please send an email with additional information to socialmedia@gm.com with "ATTN: OnStar Community/ddavis78" in the subject line so we may further assist. 

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I can't login to the my gmc app even after resetting my password multiple times.

 

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I can't login to the my gmc app even after resetting my password multiple times.

 

"},"Conversation:conversation:355":{"__typename":"Conversation","id":"conversation:355","solved":false,"topic":{"__ref":"ForumTopicMessage:message:355"},"lastPostingActivityTime":"2022-10-17T17:47:34.202-07:00","lastPostTime":"2022-10-17T17:47:34.202-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:355":{"__typename":"ModerationData","id":"moderation_data:355","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:355_2":{"__typename":"Revision","id":"revision:355_2","lastEditTime":"2022-06-25T21:09:22.137-07:00"},"ForumReplyMessage:message:645":{"__typename":"ForumReplyMessage","id":"message:645","conversation":{"__ref":"Conversation:conversation:355"},"author":{"__ref":"User:user:2043"},"revisionNum":1,"uid":645,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MyBrand_App_Support"},"subject":"Re: Can't Login, even after password reset","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:645"},"parent":{"__ref":"ForumTopicMessage:message:355"},"body":"

Same here

","body@stringLength":"16","rawBody":"

Same here

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Can't Login, even after password reset","moderationData":{"__ref":"ModerationData:moderation_data:651"},"body":"

If you're having difficulties logging into the mobile app, we recommend that you uninstall then reinstall your app. This will ensure that you're using the latest most up to date version. If you continue to have difficulties, please send an email with additional information to socialmedia@gm.com with \"ATTN: OnStar Community/ddavis78\" in the subject line so we may further assist. 

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If you're having difficulties logging into the mobile app, we recommend that you uninstall then reinstall your app. This will ensure that you're using the latest most up to date version. If you continue to have difficulties, please send an email with additional information to socialmedia@gm.com with \"ATTN: OnStar Community/ddavis78\" in the subject line so we may further assist. 

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