Forum Discussion
Blank log in screen in myChevrolet app
I recently bought a 2025 chevy silverado and have been trying to log in to the myChevrolet app. I have downloaded and deleted the app from my iPhone several times. What occurs is that when I click on the Log in or Create Account, the splash page that opens up does not show any icons or fields or anything. The page is completely blank. Any help on resolving this issue would be appreciated.
1 Reply
We regret to learn that you've encountered these difficulties accessing the app for your new 2025 Chevrolet Silverado, @winterIScoming. Our team recognizes how important it is to have reliable access to the amazing features in the app and wants to make sure that your access is restored as soon as possible. When you have a moment, please send us a private message to OnStar_Support with your full name and OnStar account number so we can look into this further. Just select the envelope icon at the top right of your screen to get started. We hope to connect again very soon. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.