Forum Discussion
abang
9 months agoNew Contributor
Battery status is not updating
App version: 7.0.0 build 260, background refresh enable Phone IOS 17.6.1 Troubleshoot: Remove the old version and reinstall with latest one Close and reopen app Sign out/in I always need to ...
Advisor_Helen
9 months agoModerator
Thank you for providing us with the troubleshooting steps you have already taken. We understand that signing in and out of the mobile app can be frustrating. Our team here would like to assist further with any available Vehicle Status corrections. So we may, can you please send us an email to socialmedia@gm.com with ATTN: OnStar Community/abang in the subject headline? This will allow us to take a further look into your account details on our end. We hope to hear from you soon.