Forum Discussion
App never refreshes.
Has anybody had the GM app that actually refreshes. I’ve owned the truck for a year now and it never works. I’ve done everything Onstar has asked me to do and stuff won’t work. In the last two months it has worked for two days. Supposed to renew in 30 days but I don’t think so.
1 Reply
We regret to learn that you've been dealing with these concerns related to the OnStar connected services that you invest in and depend on, @squires9284. As a loyal OnStar Member, your satisfaction is our utmost priority. Our team understands how frustrating it can be when the app isn't working and would be more than happy to assist with making sure that any difficulties are addressed and resolved to your satisfaction. To clarify, are you referring to the Vehicle Status features within your app? If so, are there specific values that aren't updating? When you have a moment, please respond to us here to continue with this assistance. Our team will be keeping an eye out for your response and looks forward to assisting further.