ONSTAR Module

Hello Advisor_Helen Thank you for your email. Unfortunately I do not own a YUKON. I do however own a 2012 Chevy Equinox and I have been having problems with the OnStar Module since June of 2024. I recently had it replaced by GMC dealership here in Canada but it is still not working 100% thus making my CHEVY APP non functional too. I have spent over a $1,000 (parts and labour) plus countless hours on the phone with OnStar support and technicians and they have still been unable to resolve the problem and always telling me they empathize with my situation and that my issue has been escalated to other technicians. In hindsight I think I should have simply thrown in the towel instead of trying to get it fixed. I have never been so frustrated in dealing with OnStar as I have been these past 12 months. Sincerely BWZ Alberta Canada