Forum Discussion
No GPS
Well here we are 2026 and still no telematic control module. I bought me latest Escalade back in October and noticed it had the dreaded red circle with the line through the GPS. Took it to my Cadillac dealer and was told telematics module was not working. Good news under warranty BAD news back ordered. You don’t realize how many safety features you’re missing with this not working. Hoping someone can help with this??On week 11 and dealer has NO ETA. Super unhappy. Really love Cadillac but this might be my last!!!
1 Reply
We know how upsetting this long wait for repair of your module telematic control module must be, @Tubrat61. While are unable to expedite repairs or part deliveries, our team would still be glad to connect to provide you with an extra layer of support during this process. To get started, please send us a priavte message to OnStar_Support by selecting the envelope at the top right of the page. Be sure to include your full contact information, VIN, mileage, and the name of the dealership you've been working with.