Forum Discussion
Remote start option disappeared from my Chevrolet app.
I had the remote start option in the my Chevrolet app for a few years, recently it disappeared. Please advise. I have a 2019 Chevy blazer
Upon calling an OnStar rep, I found I did not have an applicable on star plan. I have since enrolled in one, and the app is now back on my screen.
3 Replies
We regret to hear of any disappearances of your features, Annie. To clarify, have you ensured your Blazer is currently enrolled within an applicable OnStar plan? You can check this by visiting your Chevrolet Account and signing-in using your linked credentials. Additionally, are you receiving any error codes at all? If your vehicle is enrolled within the correct plan, we would like to help. Our team will keep an eye out for your reply in the meantime.
Upon calling an OnStar rep, I found I did not have an applicable on star plan. I have since enrolled in one, and the app is now back on my screen.
Great to hear, Annie. We appreciate this update. Again, if you have any additional questions, our team is happy to help.