Forum Discussion
Chevy app and remote start is not working
Equinox EV 2024 owner since June
The app won't start the vehicle, it used to say turn off valet mode and try again. There's no such thing as valet mode! Now the new message is server unavailable or turn on the vehicle and try again. It's really irritating.
I rebooted the infotainment system numerous times, clear cache, reinstall the app etc and it's still junk.
On forgot to add even with the vehicle on the home WiFi it won't start
This is certainly not the kind of experience that we hope to provide for our dedicated myChevrolet users, Max. We're sorry to hear that you're running into difficulties with your remote start features. Our team would like to look into this with you further and hopefully get your app features up and running again. When you can, please send us an email at socialmedia@gm.com with, "ATTN: OS Community/maxpare," in the subject line so we may assist. We hope to hear from you again very soon.