Forum Discussion

Rizwan7861's avatar
Rizwan7861
New Contributor
2 years ago

3rd Party Error Code

I am getting a third-party error code. When I tried to log into my account I uninstalled and reinstalled it on my phone as well as one other phone and I am still getting the same code.

  • C8Htc's avatar
    C8Htc
    New Contributor II

    I’m getting the same thing. Can’t get in touch with anyone. 

    • Advisor_Helen's avatar
      Advisor_Helen
      Moderator

      We do regret to hear of any trouble with the mobile app. If you’re still experiencing concerns, we ask that you email us more information to socialmedia@gm.com with ATTN: OnStar Community/C8Htc in the subject headline. 

  • C8Htc's avatar
    C8Htc
    New Contributor II

    Tried my laptop and iPad. Same thing

  • Thank you for bringing this error code to our attention. If you still have trouble after uninstalling and reinstalling the mobile app, kindly email socialmedia@gm.com with ATTN: OnStar Community/Rizwan7861 in the subject headline moving forward.