Forum Discussion
SS_Don
2 years agoNew Contributor II
MyChevrolet App (IOS) - My Radio Favorites Connection Error
Running Version 6.14.0 (182) of the MyChevrolet app. I can connect to my 2022 Camaro SS and retrieve data without issue. Everything works except Media Radio Favorites. When I select View More/Media/M...
ljschoepke
2 years agoContributor
Don, I have a similar issue with our 2019 Equinox. I recall getting the "Connection Error" a while back but my latest issue is I can't add more than 3 Favorites with my user account selected in the vehicle. When I add the 4th, the "Audio/Favorites" quits working. When I delete all the Favorites in the vehicle, it starts to work again. The Media > My Radio Favorites works in my app for up to 3 Favorites. It's when I add the 4th in the vehicle as described above, I have an issue. This is in GM/Chevrolet's Executive Escalations department and they said this is a problem with some vehicles/users. They don't have a resolution yet.
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