Forum Discussion
Is it me, or is MAPS+ more of a MAPS-
I agree with werners1. I have been using Cadillac Maps+ since it became available on my 2022 XT4 and it is Sub Par at best! Rotary control in vehicle is not compatible, maps are way to small, POI's are years outdated and routing is poor when it comes to navigating to my home address. It brings me through a parking lot and wants me to drive over a curb to get to my home. I keep hitting "Poor Route" on the screen options and nothing has been done! No way to zoom in or out and have this functional. Great concept but a complete failure for me to keep using it. I have reverted back to Apple Maps on CarPlay until the following are fixed:
Ability to use the rotary controller, use voice button on steering wheel for NAV commands (instead of launching alexa), Continually update POI's, control of zoom in/out to get a clear picture of route. Cadillac+ (GM Maps+) is NOT competitive with Apple, Google, Waze or factory navigation at all at this time! This is more like an entry level, never updated app that is useless based on its intentions and can be dangerous if you don't know exactly where you are going. If I didn't use other apps or connected services with OnStar, I would cancel my subscription until this is fixed.
We truly appreciate this candid feedback. Our team here has further documented your sentiments for internal review. Please know, we are here to help to the best of our abilities regarding any questions or concerns moving forward. Please send an email to us at socialmedia@gm.com with the subject line "ATTN: OnStar Community/A320Capt" if you need any assistance in the future with services.
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