Cadillac XT4 2019 Radio Issues

[JippyJay]

Hello,

Has anyone else encountered the following issues with 2019 XT4 (Premium Luxury)?:

-In-Vehicle Music app stops working when setting favorites through MyCadillac App (iOS). App will not open causing the radio to crash.

-CUE system resets when temps are below 50*F or above 95*F; causes radio, Bluetooth, and streaming inputs to all play at once. Shuts down HUD and A/C controls.

-Apps constantly displaying error "No Network" when subscribed to App Access and In-Vehicle App Access Plans?

I've had this vehicle for 2 years now and have had 4 radio/CUE system replacements and still encountering these. Cameras are working fine after last radio/CUE replacements.

Constructive feedback is appreciated; thank you,

JippyJay

[Advisor_Helen]

We appreciate the insight you have provided regarding your XT4. To further clarify, have you contacted our Connection Center Team regarding this specific concern. You can contact them at 877-558-8352 from 7:00 a.m. - 10:00 p.m. EST, Monday - Sunday. Additionally, our team here would like to learn more and assist in any way that we can. So we may take a further look into your account details, feel free to email socialmedia@gm.com with ATTN: OnStar Community/JippyJay in the subject headline moving forward. We hope to hear from you soon.