Forum Discussion
captncams
3 years agoNew Contributor
Pop Up adds that "Can't" be shut off
I called in to try and get the pop up for "buying services" add, turned off. Went through onstar, sent me to google. Google said they can't turn it off. So every time I try and place a hands free ...
dredmer1
3 years agoNew Contributor
I have the same problem. I have called 4 times and they manage to fix it for a week or so and then the messages come right back. OnStar support is useless.
Advisor_Makayla
3 years agoCommunity Manager
If you would like to Opt Out of receiving OnStar communications, please go to www.gmcontactpreferences.com to update your contact preferences. If this doesn't work for you, please push the blue OnStar button in your vehicle or call 1-(888)-4ONSTAR (1-888-466-7827) to speak with a live Advisor. If it's more convenient, you may also send an email to socialmedia@gm.com with your subject line as ‘ATTN: OnStar Community/dredmer1’ so we may further assist.