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Moderator_normj's avatar
Moderator_normj
New Contributor II
4 years ago

What’s included in the Essentials Plan?

Prepare for the unexpected and get convenient control in or out of your vehicle. OnStar Safety & Security* gives you access to specially trained Advisors who can help during emergencies, a crash or a...
learue's avatar
learue
New Contributor
3 years ago

I was just on the phone to cancel my plan and the person I talked to, while convincing me to keep the plan, told me it covered cracked windshields. I decided to keep the plan because that's a nice perk I didn't realize was included and my auto insurance doesn't have great windshield coverage. Now I decided to keep the plan but can't find any information about windshield discounts or coverage. Help?

  • Advisor_Erin's avatar
    Advisor_Erin
    Moderator
    3 years ago

    To provide some clarification, the Essentials Plan provides the following services. 

     

    -Remote Start
    -Remote Lock/Unlock
    -Remote Horn & Lights
    -Vehicle Status
    -Vehicle Locate
    -Send-To Navigation
    -On-Demand Diagnostics

    -Turn-by-Turn Navigation
    -Automatic Crash Response
    -Emergency Services
    -Crisis Assist
    -Roadside Assistance
    -Stolen Vehicle Assistance
    -OnStar Guardian App

    This plan is meant to provide some peace of mind in emergency situations where you may need Roadside Assistance or other types of services. This does not provide any sort of warranty coverage or parts discounts. Our apologies for any confusion, and please feel free to email us at socialmedia@gm.com with "ATTN: OS Community/learue" in the subject line with any further questions. 

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Prepare for the unexpected and get convenient control in or out of your vehicle. OnStar Safety & Security* gives you access to specially trained Advisors who can help during emergencies, a crash or a vehicle theft. Plus, get the OnStar Guardian app that gives you and your loved ones added peace of mind in the palm of your hand. Remote Access unlocks all the features of your vehicle mobile app. Get the Essentials Plan and get going. Learn more about the Essentials Plan and other plans here.

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Prepare for the unexpected and get convenient control in or out of your vehicle. OnStar Safety & Security* gives you access to specially trained Advisors who can help during emergencies, a crash or a vehicle theft. Plus, get the OnStar Guardian app that gives you and your loved ones added peace of mind in the palm of your hand. Remote Access unlocks all the features of your vehicle mobile app. Get the Essentials Plan and get going. Learn more about the Essentials Plan and other plans here.

"},"Conversation:conversation:78":{"__typename":"Conversation","id":"conversation:78","solved":false,"topic":{"__ref":"ForumTopicMessage:message:78"},"lastPostingActivityTime":"2023-02-16T08:31:27.770-08:00","lastPostTime":"2023-02-16T08:31:27.770-08:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:78":{"__typename":"ModerationData","id":"moderation_data:78","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:78_1":{"__typename":"Revision","id":"revision:78_1","lastEditTime":"2021-07-05T07:14:14.337-07:00"},"ForumReplyMessage:message:982":{"__typename":"ForumReplyMessage","id":"message:982","conversation":{"__ref":"Conversation:conversation:78"},"author":{"__ref":"User:user:5375"},"revisionNum":1,"uid":982,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Plans_QandA"},"subject":"Re: What’s included in the Essentials Plan?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:982"},"parent":{"__ref":"ForumTopicMessage:message:78"},"body":"

I was just on the phone to cancel my plan and the person I talked to, while convincing me to keep the plan, told me it covered cracked windshields. I decided to keep the plan because that's a nice perk I didn't realize was included and my auto insurance doesn't have great windshield coverage. Now I decided to keep the plan but can't find any information about windshield discounts or coverage. Help?

","body@stringLength":"408","rawBody":"

I was just on the phone to cancel my plan and the person I talked to, while convincing me to keep the plan, told me it covered cracked windshields. I decided to keep the plan because that's a nice perk I didn't realize was included and my auto insurance doesn't have great windshield coverage. Now I decided to keep the plan but can't find any information about windshield discounts or coverage. Help?

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More"},"localOverride":false},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Moderator","color":"F2A900","icon":null,"rankStyle":"TEXT"},"User:user:4336":{"__typename":"User","id":"user:4336","uid":4336,"login":"Advisor_Erin","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-13T09:47:33.781-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:hvjin24938/user:4336"},"ModerationData:moderation_data:983":{"__typename":"ModerationData","id":"moderation_data:983","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:983":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4336"},"id":"message:983","revisionNum":1,"uid":983,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Plans_QandA"},"parent":{"__ref":"ForumReplyMessage:message:982"},"conversation":{"__ref":"Conversation:conversation:78"},"subject":"Re: What’s included in the Essentials Plan?","moderationData":{"__ref":"ModerationData:moderation_data:983"},"body":"

To provide some clarification, the Essentials Plan provides the following services. 

\n

 

\n

-Remote Start
-Remote Lock/Unlock
-Remote Horn & Lights
-Vehicle Status
-Vehicle Locate
-Send-To Navigation
-On-Demand Diagnostics

\n

-Turn-by-Turn Navigation
-Automatic Crash Response
-Emergency Services
-Crisis Assist
-Roadside Assistance
-Stolen Vehicle Assistance
-OnStar Guardian App

This plan is meant to provide some peace of mind in emergency situations where you may need Roadside Assistance or other types of services. This does not provide any sort of warranty coverage or parts discounts. Our apologies for any confusion, and please feel free to email us at socialmedia@gm.com with \"ATTN: OS Community/learue\" in the subject line with any further questions. 

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