Forum Discussion
Senior discounts
I have had Onstar since 2004 my rates went down after I had them for a few years, then when I traded that vehicle off on a 2015 the rates went back up and just keep going up. Then my system stopped working and they said they would refund me for all the months it was down and pay to replace it. For like three months we tried to get it fixed but the dealership just kept fighting us on it. I called and was told they would pay as soon as the work was complete just call them when the work was done, I did that and GMC has still never paid my lost monthly or the REPLACEMENT of the system, but price keep going up. Now trying to get senior discounts they claim they have but still can't get that either.
1 Reply
Thank you for being such a dedicated OnStar customer, Susie. We truly appreciate your loyalty over the years, and our team would be glad to look further into your refund request or any offers available to you currently within your account. Please send a private message to OnStar_Support with your VIN or OnStar account number, and the full name of the account owner. Just select the envelope at the righthand top of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.