Forum Discussion
How do I cancel my onstar trial from android Onstar Guardian app?
After starting a trial for Onstar, I entered my VIN # for my truck to activate it, but was denied... Our truck is NOT older than 2005, it's a 2013 Chevy Silverado Truck. Why does it say that ...
I have this same issue. Just got a 2015 traverse and it's telling me my vehicle is older than 2005. I looked it up and it's onstars system needs to be updated. Something with the batch numbers.
We would be deeply saddened to see you leave the OnStar family, but if you are in need of assistance with the cancellation process, we are here to help. To get started, please send us an email to socialmedia@gm.com with ATTN: OnStar Community/Britt2024 in the subject headline. From here, our team can help take a deeper look into this on our end.