Forum Discussion
Billing Issue
I have a company credit card that gets billed each month. Each month I need to reconcile that bill and cannot do it on time because of the lateness in which the invoices are posted to the website. F...
As requested, previously I did "send us a private message to OnStar_Support so we can look into ways we may help." The response was to fill out a form though GM Envolve. This again is not helpful as the form needs to be filled out by the person who is driving the vehicle, and not with fleet vehicle parameters in mind. In the meantime, it is again 15 days later, and no current invoice is available. As this is the ONLY thing I need, posting paid invoices within 5-7 business days after a payment was taken is not an unreasonable request. I look forward to this issue being taken care of.
Thank you.