wifi

Same here with my 2020 Buick Encore. Been that way almost since it was new, and I always thought it was an OnStar issue. I pay yearly in advance for both Wi-Fi and the remote capabilities for my phone, both currently expire a year and 1 month from now. But as usual, when I remote start I have to turn my car off and recycle it for like 5 minutes and then start it normally for the Wi-Fi to work.

Dash message says I have no data plan which as stated, I do. Tells me to connect to OnStar to get one, so of course I press the blue button, and it says it "Cannot connect to OnStar". So what if I were really in trouble, what if I were in an accident, would it still not connect to onstar?

I have contacted both OnStar and the dealership, who said I am supposed to be charged for a required software update, but that didn't work anyway. Now seeing if I need a module which I may or may not have to pay for. This is been an issue since I purchased the car new and I have an extended warranty that was supposed to cover such issues as "electronics". I'm tired of paying for two services, yet having to choose between them. Call OnStar on my telephone because of course the blue button doesn't work, each time they tell me to stop my car, turn it off, open my door for 2 minutes at least (I'm using my remote start, so it's probably also cold), then restart normally. Which we already discussed that of course it will work then, because I'm not using the remote at that point. Then they insist on running the same old diagnostics which has nothing to do with this problem and btw, yes I knew Im due for an oil change, but there is still no resolution. Seems like with all these complaints, GM would figure something out