Forum Discussion
wifi
I recommend everyone here sending an email to the social media email above to get some eyes on this issue. It's clearly a systemic software bug and not a 1 off thing.
My 2020 sierra does the same thing. Virtually every time I remote start the vehicle (via app or fob), when I get into the vehicle and hit on button, wifi is non functional. Which is frustrating because it means I can't stream music.
I noticed when I go into the on star page, it does not seem to be linked to my account as it shows no account but states it has a data plan, but it doesn't work. The only thing that works is turn truck off and open door, and wait for 3-4 minutes and then turn it on. It's very frustrating that this happens nearly every time.
What's more frustrating is that GM has a button combo you can hold to reset the head unit on models before 19-22 and on the new 23+ head units but absolutely no way to reset it on 19-22 without parking the truck for several minutes, which is frustrating when you don't realize the wifi is not working until you get in it and start driving.
Please fix this issue. It's been a problem for years. Clearly something with the head unit not connecting properly when remote starting.
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