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dml6's avatar
dml6
New Contributor
1 day ago
Solved

WIFI

I renewed my plan today 8/4/26. Now my wifi doesn't work. I have unlimited data till 2028.

All I got from Customer Service iy has been given to a Level 3 Tech.

What does that even mean?

  • Thank you for sharing your experience here. We know how frustrating connectivity concerns can be. That just means that your case has been escalated to a higher level of within our internal technical team. For the best assistance, please continue to work with them moving forward.

1 Reply

  • Thank you for sharing your experience here. We know how frustrating connectivity concerns can be. That just means that your case has been escalated to a higher level of within our internal technical team. For the best assistance, please continue to work with them moving forward.