Forum Discussion
dml6
1 day agoNew Contributor
WIFI
I renewed my plan today 8/4/26. Now my wifi doesn't work. I have unlimited data till 2028. All I got from Customer Service iy has been given to a Level 3 Tech. What does that even mean?
- 1 day ago
Thank you for sharing your experience here. We know how frustrating connectivity concerns can be. That just means that your case has been escalated to a higher level of within our internal technical team. For the best assistance, please continue to work with them moving forward.
Advisor_Ahmed
1 day agoModerator
Thank you for sharing your experience here. We know how frustrating connectivity concerns can be. That just means that your case has been escalated to a higher level of within our internal technical team. For the best assistance, please continue to work with them moving forward.