WiFi on but no internet connection anybody got an answer?
Brand new 2024 Yukon with unlimited data plan. -data plan has been purchased and works fine in another car -hotspot in enabled via the GMC app -hotspot sharing is “on” inside the vehicle -left d...
I currently have this problem as well. I've reset everything and confirmed i have a 3 year plan. Connected to wifi, no internet. There are so many people with this problem. How is this still a reoccurring thing?
Our team is determined to assist our Members on a case by case basis regarding their concerns. Thank you for alerting us that you’re also facing difficulty with your in-vehicle data connection. Again, do not hesitate to email us additional details of your situation to socialmedia@gm.com with ATTN: OnStar Community/lordkemo in the subject headline. We will keep an eye out for your reply.
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on but no internet connection anybody got an answer?","id":"message:2558","entityType":"FORUM_TOPIC","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:2558","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:24212"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:2558"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:2558"},"body@stripHtml({\"truncateLength\":200})":" Brand new 2024 Yukon with unlimited data plan. -data plan has been purchased and works fine in another car -hotspot in enabled via the GMC app -hotspot sharing is “on” inside the vehicle -left d...","body@stringLength":"842","rawBody":"
Brand new 2024 Yukon with unlimited data plan.
-data plan has been purchased and works fine in another car
-hotspot in enabled via the GMC app
-hotspot sharing is “on” inside the vehicle
-left dealership originally with new car thinking it was working. Next day tried multiple devices and they all find the hotspot and connect using the WiFi password but then after 15 seconds or so it says “no internet connection” . Nothing downloads.
-I called OnStar 5 times or so, went through resets and such and finally they said go to the dealorshio
-dealership worked me in and replaced the WiFi antenna; it seemed to work……next day back to “no internet”.
so what now? There’s quite a few with this problem it seems. What did we do wrong?
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Our team is determined to assist our Members on a case by case basis regarding their concerns. Thank you for alerting us that you’re also facing difficulty with your in-vehicle data connection. Again, do not hesitate to email us additional details of your situation to socialmedia@gm.com with ATTN: OnStar Community/lordkemo in the subject headline. We will keep an eye out for your reply.
","body@stringLength":"676","rawBody":"
Our team is determined to assist our Members on a case by case basis regarding their concerns. Thank you for alerting us that you’re also facing difficulty with your in-vehicle data connection. Again, do not hesitate to email us additional details of your situation to socialmedia@gm.com with ATTN: OnStar Community/lordkemo in the subject headline. We will keep an eye out for your reply.
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I currently have this problem as well. I've reset everything and confirmed i have a 3 year plan. Connected to wifi, no internet. There are so many people with this problem. How is this still a reoccurring thing?
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I currently have this problem as well. I've reset everything and confirmed i have a 3 year plan. Connected to wifi, no internet. There are so many people with this problem. How is this still a reoccurring thing?
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