Forum Discussion
Wifi connected with no internet
Here it is September 2024 and this is still happening to Chevy customers. On Thursday, my 2023 traverse and my 2022 Silverado both vehicles the Wi-Fi is stating no connection and I’ve been getting the runaround since with OnStar after reading these forums it looks like it’s a lost cause trying to get it fixed. Everybody pointing the finger at everybody else these Wi-Fi connection issues go back a few years.
Thank you for bringing your connection concerns to our attention, Karen. If you continue to have trouble with our internal Technical Team, we would like to take a further look into your account details and make any applicable updates. Kindly email us more information to socialmedia@gm.com with ATTN: OnStar Community/reitzkaren. This will allow us to locate your Community post and assist to the best of our abilities. We hope to hear from you soon.