Forum Discussion

keiser13's avatar
keiser13
New Contributor
3 years ago

wi-fi does not share

I have a 2023 Yukon and the wi-fi is consistently not working. The "Share Hotspot Data is defaulted to "Off". If I turn it "On" it shares the internet connection, but only for a few seconds (10-15) a...
jcurlin's avatar
jcurlin
New Contributor
30 days ago

I’m experiencing this same problem on a 2023 GMC Yukon. I’ve tried every system reboot and reset I’ve been able to find, and have verified with OnStar that my account and services are active. Was there a fix or a software patch identified? 

  • Advisor_Sara's avatar
    Advisor_Sara
    Moderator
    28 days ago

    Our team recognizes how you rely on important services like Wi-Fi in your Yukon to make the most out of your time on the road. We'd like to learn more about the concerns you're experiencing and help find a resolution as soon as possible. Please send us a private message to OnStar_Support with your full name and VIN to get started. Just select the envelope icon at the top right of your screen. We'll keep an eye on our inbox. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.