Forum Discussion
What features do I have?
6 weeks into my 90 day free trial and I still haven't been able to log into my onstar account to view my features, see when my trial ends, or anything. I've contacted onstar by phone, chat, and email...
I've already tried this, it doesn't work. When I tap on add vehicle and search by my account number, email address, or phone number, it says this account cannot be added online. If I search by my Vin number, it says this vehicle has already been added.
Thank you for following up with this insight, @Dallas127. Please push the blue OnStar button in your vehicle, dial 1.888.4ONSTAR (1.888.466.7827), or send us a private message at OnStar_Support with more details for further investigation. You can do this by clicking the envelope icon at the top right corner of your screen.