Forum Discussion
Vehicles Status won't update
To resolve. Delete profile in mygmc app in vehicle. Readd profile. Then sign into mobile app. All good after.
I am having this same issue and they keep resending the user terms telling me I have to accept them but when I try to accept them I get this error no matter what browser I use. I have cleared the cache and used a private window and nothing works.
Our team appreciates you bringing these concerns with accepting the terms of the app, as well as it not updating your Vehicle Status to our attention, @ddepner. We recognize how frustrating this can be and assure you that we'd like to assist with getting your app up and running again. At your soonest convenience, please send us a private message with these details to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started. Our team will be keeping an eye out for your message and hopes to connect again very soon.