Forum Discussion
Vehicle status not updating
I followed these steps and nothing has changed.
Our team thanks you for your prompt follow up with the results of these troubleshooting steps, @Syntagma. We regret to hear that this step did not aid in resolving these difficulties on your end. As a loyal OnStar Member, your satisfaction is of the utmost importance to us. Our team would like to learn more about this situation to better assess how we may best be able to assist you. At your convenience, please send us a private message with your contact information, as well as your OnStar account number and/or VIN. To best reach us, you only need to select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll be watching for your response.
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