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New Contributor

11 months ago

Solved

Vehicle status in myBuick app not updated for 4 weeks

My vehicle status in the Buick app hasn’t updated for 4 weeks. I deleted the app and reinstalled it. I made sure my phone iOS is up to date. Restarted the phone. Nothing has helped. Remote commands f...

nelsonlo

New Contributor II

6 months ago

Yes, I have completed all the steps.

Advisor_Helen

Moderator

6 months ago

Understood, thank you kindly for clarifying. If you need an additional layer of assistance regarding your Vehicle Status, we would like to gather some additional details and take a further look into things on our end. To start, please send us a private message. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.

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Our team is disappointed to hear that these troubleshooting steps did not resolve these difficulties with getting the most current status updates on your vehicle, Tammy. In order to troubleshoot this with you further, please send us an email at socialmedia@gm.com and make sure to put \"ATTN: OS Community/TammyR\" in the subject line so we can locate your message. We will keep an eye out for your response.

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Yes, I have completed all the steps.

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Yes, I have completed all the steps.

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