Forum Discussion
Telematic module is out
Apparently I have the same issue on my 2025 Buick Enclave. Purchased in December 2024 so at least it should still covered. I’d be interested in seeing how many occurrences of this. It’s taken over a week to get into the service department. You don’t really know how much you will miss something until it’s gone.
Our team regrets to learn that you've encountered similar difficulties with your 2025 Buick Enclave's OnStar hardware, @dharris59. We recognize how frustrating it can be when the services that you depend on aren't functioning properly. It would be our pleasure to look into this matter further to see how we may be able to assist towards an appropriate resolution. When you have a chance, please send us a private message with some more details to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started. We hope to hear from you again soon.