Forum Discussion
Tahoe Premier 2025 screen has become very basic
I have a 2025 Chevrolet Tahoe Premier, and my vehicle does not have an OnStar button at all.
Recently, the infotainment screen has become very basic and all apps have disappeared.
Symptoms:
•No apps available (no maps, no Google apps, etc.)
•OnStar is not showing at all
•No WiFi or network connection option in settings
•The screen only shows basic functions (radio + basic settings)
Current status: The system seems completely offline or like connected services are disabled.
Questions:
•Is this normal for some models that don’t have OnStar?
•Or is this a system issue?
•Does it require a software update or reprogramming at the dealership?
Also: How can I restore the apps or enable internet connectivity?
1 Reply
We recognize how frustrating it is to have your infotainment screen suddenly lose its functionality and apps @mehdarai.Our team would like to look into this further to help determine the next best steps. To connect with us privately, please send a message to OnStar_Support with your full name, VIN/Onstar Account number, current mileage, and the name of your preferred Chevrolet dealer. You can start this by selecting the envelope icon at the top right of your screen. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.