Forum Discussion
Supercruise:I80 in Sacramento has been turned off for 2+ years
Thank you for sharing your experience. Please know, Super Cruise technology may not be available in certain areas or on specific roads due to lack of HD maps or regulatory approval. If you believe your map information is not properly updated, please ensure that a map software update has been completed in the past seven months. You may have to visit your dealership to have a new map update downloaded to the vehicle. Additionally, you can view the full Super Cruise map at Super Cruise Hands-Free Highway Driving Tech | OnStar Services. Please do not hesitate to reach out to our team if you have any further questions or concerns.
This link only proves there is something wrong. I put in 95765 (Rocklin ca) and it's showing green on i80 from antelope in Sacramento East.
But I am getting no road information.
And my car doesn't need an update. It's OnStar. If my vehicle needed an update then I wouldn't get current construction status on 50 as my post stated.
This is what I've been getting for 2 years. Wait. It'll automatically update.
It's not updating. Someone at OnStar needs to look into it in more detail.
Who runs your maps? Who updates your construction status on the roads? I'll pester them if I need to.
We appreciate you sharing these additional details. To assist you more effectively, please send us your OnStar account number or VIN along with the full name as it appears on the account. Additionally, any further insight into the Super Cruise concerns you're encountering would be helpful. You can click the envelope icon at the top right of your screen to get started. We look forward to helping you resolve this. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
I've got a few issues with this.
First, there is no envelope.
Second, where is my account number on your website?
Third, I'd rather not publicly post my account info or my vin.
Forth, exactly how does this information resolve the issue?
If my car currently gets road information updates on 50 why has 80 had no road information for 2 years while it's showing active on the maps?
I'm not sure what other information I can provide. Lemme copy my above post
"Supercruise:I80 in Sacramento has been turned off for 2+ years
Yeah, title says it all. 5 lane highway from the West Coast to the East. But once I hit antelope I get "supercruise unavailable, no road information"."
What other kind of information helps you turn on 80?