Forum Discussion
Service Driver Assist System
We appreciate your prompt response and are glad to hear that these concerns have been resolved for you, @ctsmd. OnStar values the satisfaction of our loyal Members above all else. Our team is only a message away if you should ever find yourself in need of additional support.
I have the same issues I have stopped **bleep** off the vehicle got out shut the door waited 10 minutes opened restarted with instant driver assist requires service message over and over!
the truck shakes at 70-80mph as if it has bent wheels! The rear view mirror sucks at night with horizontal lines in video, switch to old school mirror but will not adjust to a comfortable position that I can use! It had exhaust leaks, rear seat cover issues! It sucks for what we pay for these vehicles!!!
This doesn't sound like the kind of experience we hope for you to have behind the wheel. @Floridaob. Your safety and satisfaction are both things we hold paramount. Our team would like to learn more about your experience and explore opportunities for assistance. To start, send us a private message with your full name and contact information, VIN, current mileage, and preferred dealership name/location to OnStar_Support. Any other context you may wish to share is also appreciated, as this can help us to investigate. To send this message, simply click the envelope icon at the top right of your screen. Our team will be keeping an eye on our inbox. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.