Forum Discussion
Service Driver Assist System
I totally feel your pain. I have a 2024 6.2 L Denali ultimate as well. I’ve had nothing but trouble with the service drivers system since I drove my truck off the lot. I have had a numerous times they’re never able to duplicate it, but when I drive it down the road all of a sudden the screen will start flashing on and off service driver system now the vehicle is out of its warranty. I have contacted GM customer service and they have had the gall to tell me to take it back to the dealership when the condition is occurring the problem is as soon as you turn the vehicle off it recycles and the condition isn’t there. You have to drive it for a while for it to be to occur there’s nothing more than a big bait and switch. I have $100,000 truck but I can’t use a super cruise on or a cruise control when this condition is occurring.
Thank you for reporting this experience with the error messages in your vehicle. We would like the opportunity to take another look into this matter and explore ways to offer our support. Please send us a private message to OnStar_Support as soon as you have the chance. Just select the envelope icon at the top right of your screen to get started.
Exactly. All they do is waste your time. I’m kept taking mine back to the dealer(GLYNN SMITH GMC) and they don’t even know what’s wrong. Service manager was very rude several times with me and upset because they know I’m not taking no bs about the vehicle. I recommend you getting a lemon law attorney and keep all your service records about this issue. What’s crazy to me is they try act dumb about the matter. It’s soooooooo many customers out here having these same issues. I hope GM gets everything they In deserving of very soon…
It concerns us to hear that this is how you feel, Danteaon. Please know that if at any point you'd like an extra layer of support alongside your dealership, our team is here and willing to offer it. Just send a message to OnStar_Support with more details of your situation so we can learn more and assist to the best of our abilities.
2025 Denali. I have same issues, including audio going silent including turn signal "click". Taking back for third time after replacing cameras and processer. Will be going after lemon law if not fixed soon. Also, GPS not allowed some times. Serious software issues with this model.