Forum Discussion
*resolved* 2025 Escalade updated and now wifi troubles
*resolved myself. Pulled the fuse for a few minutes and it worked again*
As the title says, I have a 2025 Escalade, purchased in January. Everything has been great since then. Today, GM pushed an update, (GM 651.10) and now nothing in the car can connect to wifi. It claims supercruise can be activated, the app can control the car, and it will connect to my phone for CarPlay, but the infotainment screens, google maps, anything that requires an onboard internet connection does not work. My phone also does not see the car as a wifi source, but it will still connect to it for CarPlay purposes.
Before this update, (literally, minutes before this update) everything was working great. Kid was watching his screen, phone had wifi, you name it.
Messaged an Onstar agent who refreshed the signal to my car, no dice. Restarted the module in my car, nothing.
I strongly feel it was something the update did that knocked it haywire, but I don't know what to do. So much of this car relies on wifi. Please help if you can. Thank you.
5 Replies
Exact same issue after Important Update 651.20 on August 20, 2025.
After two or three complete start and shutdown cycles, all apps requiring WiFi/internet access worked perfectly. I didn’t need to pull a fuse or a terminal off the battery.
I am experiencing the very same thing with my brand new 2025 Cadillac ESV. If you get answers, please share. very frustrating.
We understand how frustrating this Wi-Fi concern in your brand-new Escalade must be. Our team would be glad to connect and learn more. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.
My 2025 Silverado EV LT is now experiencing similar issues and in the similar time frame. Which fuse did you pull?
In my vehicle it was labeled IECR 2