Forum Discussion

Jaiann's avatar
Jaiann
New Contributor
22 days ago

Release Notes for Onstar 13.72?

My car informed me that the Onstar System Update 13.72 is available, but there are no release notes that detail what exactly the update is for. The most information I've been able to find out from on...
Jaiann's avatar
Jaiann
New Contributor
20 days ago

Hi Sara, I appreciate you taking the time to reply but I need to point out that going all the way to a dealership just to learn basic information about an over-the-air software update is not a positive user experience. When an app on my phone wants to update, I can look at the release notes in the app store and they will say things like "bug fix on certain screen, resolved security issue, etc."

I acknowledge that you yourself don't have that specific information but please, if you're willing, submit this feedback to the tech team.

  • Advisor_Sara's avatar
    Advisor_Sara
    Moderator
    20 days ago

    We certainly appreciate you sharing your candid feedback regarding this experience. For remaining questions or concerns regarding vehicle software updates, you can contact an OnStar® Advisor by pushing your blue OnStar button or by calling 1.888.4ONSTAR (1.888.466.7827). If there is anything we can assist with in the future, our team is only a private message away. -Sara